Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Parimatch, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be considered as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
Online gaming is strictly for individuals who are 18 years of age or older, or the legal gambling age in your jurisdiction in India, whichever is applicable. By accessing Parimatch, you confirm that you meet these age requirements. We take underage gambling very seriously and implement strict verification procedures to prevent minors from accessing our platform.
Warning Signs of Problem Gambling
If you experience any of the following behaviors, you may be developing a gambling problem:
- Chasing losses: Attempting to recover money lost by gambling more
- Hiding gambling activity: Concealing the extent of your gambling from family or friends
- Loss of control: Inability to stick to predetermined limits on time or money
- Neglecting responsibilities: Prioritizing gambling over work, school, or family obligations
- Gambling with borrowed money: Using loans or credit to finance gambling
- Withdrawal symptoms: Feeling anxious, irritable, or restless when not gambling
- Escalating stakes: Needing to gamble with larger amounts to achieve the same excitement
- Failed attempts to quit: Repeated unsuccessful efforts to reduce or stop gambling
- Lying about gambling: Dishonesty regarding time spent or money wagered
- Financial difficulties: Experiencing debt, unpaid bills, or borrowing due to gambling
If you recognize any of these signs in yourself, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Parimatch provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose during a gaming session
- Session Time Limits: Set automatic reminders or session cutoffs to manage your playing time
- Reality Checks: Enable pop-up notifications during gameplay to remind you of the time elapsed and money spent
- Self-Exclusion: Temporarily or permanently close your account if you feel your gambling is becoming problematic
- Account Pause: Take a break from your account for a predetermined period
We encourage you to utilize these tools proactively as part of your responsible gaming strategy.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to the following organizations:
India
- All India Gaming Federation (AIGF): Information and support related to responsible gaming in India
- Gamblers Anonymous India: Support groups and counseling services for problem gamblers
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk – Free counseling and support services
- GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counseling and referral services
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Education and treatment resources
- National Council on Problem Gambling (United States): www.ncpgambling.org – National helpline and resources
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Support and information on problem gambling in German-speaking regions
Seek Help Today
If you believe you have a gambling problem or are concerned about your gaming habits, please reach out for help immediately. There is no shame in seeking support—many people have successfully overcome problem gambling with professional assistance.
Contact a support organization today. Your wellbeing is our priority.
Our Commitment
Parimatch is committed to promoting responsible gaming and maintaining a safe, fair gaming environment. We work in compliance with all applicable gaming regulations and continuously implement measures to protect our players. If you have any questions about responsible gaming or need additional support, please contact our customer service team.